Person making digital payments

Digital payments and the importance of customer experience

The world of digital payments is constantly evolving. Today, how a business manages its online transactions can make the difference between building a strong customer relationship and creating a frustrating experience that drives consumers to look elsewhere. Consumer expectations are continually rising, and the ease, security, and speed of payments are now essential. Efficient management…

Merchant paying transaction fees

Be transparent with your transaction fees

Transaction fees are often a point of friction for many customers. As a business, it’s essential to manage this issue with transparency to avoid misunderstandings and build a long-lasting relationship of trust with your customers. When your customers clearly understand what they are paying for and why, it enhances their experience and loyalty. But how…

Merchant making refunds

Streamline payment refunds and management

Refunds and chargebacks are common challenges in payment management for any business. Regardless of size or industry, it is inevitable that customers will request a refund or initiate a chargeback at some point, which can create complications and affect profitability. However, effective management of these situations can turn this challenge into an opportunity to build…

Woman using payment services

Transform your payment solutions in 2025

Digital payments are now at the core of every business, whether online or in-store. However, with so many options available, it’s not always clear which payment solution to adopt for your business. Between credit cards, digital wallets, and mobile payments, the choice can quickly become overwhelming. The right solution, though, can make all the difference,…

Generation Z

Meeting the demands of generation Z

Young generations have always had a different approach to technology, but with Generation Z, it goes beyond just consumption habits. This generation, born with the internet and smartphones, has grown up in a world where instant access to information and connectivity is the norm. This directly reflects their expectations when it comes to digital payments,…

Construction worker

Simplify payments as general contractors

2Residential general contractors know how important it is to meet their clients’ needs, but one aspect of their work is often overlooked: payment management. Every project, whether it’s renovation, construction, or landscaping, involves financial transactions, sometimes complex ones. This is where good payment management comes into play. Offering convenient, secure, and diversified payment options is…

Person doing taxation

Payments and Taxation: Staying Compliant Without the Hassle

Electronic payments have revolutionized the way we manage money on a daily basis. However, with this digital transformation, the tax obligations that come with it can become a real headache. Between transaction management, tax collection, and income reporting, it’s easy to feel lost in the maze of tax rules. Fortunately, there are practical solutions to…

Valentine's day hearts

Valentine’s Day: A Perfect Opportunity for Retailers

Valentine’s Day is that time of year when love is in the air. Whether you’re in a relationship or single, it’s a chance to celebrate affection in all its forms. For retailers, it’s also a major growth opportunity—a perfect time to boost sales and build customer loyalty. So, how can you make this holiday even…

Sugar shack

Modernizing payment systems for sugar shack season

Sugar shack season is one of the most eagerly awaited times of the year in Quebec. It’s when sugar shacks open their doors to offer visitors an authentic experience of Quebec’s tradition, with a menu full of maple products, pancakes, baked beans, and much more. It’s also the perfect time to remind ourselves that the…