A payment audit is essential to identify hidden leaks in your payment chain. Many businesses believe their payments are under control. Transactions are processed smoothly, revenue is coming in, and everything appears to be in order. However, without a comprehensive audit of your payments, financial leaks can occur unnoticed. These small losses can have a…
A long weekend like no other Every year, as May draws near and the weather finally starts to warm up, a very special event rekindles the festive spirit of Canadians: Victoria Day. For many, it’s the unofficial kickoff to summer. Barbecues are uncovered, the first cottage trips are planned, and people start dreaming of days…
The payment hassle that’s costing you sales We’ve all abandoned a cart because checkout felt too long, too complicated, or just plain confusing. That small moment of frustration is actually a huge missed opportunity for merchants. When a customer is ready to buy but hesitates or backs out at the payment stage, it’s not just…
Quebec businesses are gearing up for a major change that will affect the way they handle their customers’ personal data. Bill 25, which will come into effect on September 22, 2025, introduces strict new rules regarding personal data protection. While this is an important step forward for citizens’ privacy, it also presents a challenge for…
No international sales and accepting only payments in Canadian dollars or euros is like opening a shop on a busy street and not putting up a sign: it seriously limits opportunities. Today, physical borders no longer hinder trade, but monetary barriers still can. This is where accepting foreign currencies becomes a real lever for selling…
Businesses trading between Canada and the U.S. just got hit with another curveball: increased customs tariffs. That kind of change can feel distant until it starts cutting straight into your margins. And when fees pile up at every step—shipping, logistics, even payment processing—it’s clear that priorities need a quick refresh. No need to panic, but…
There’s something magical in the air when spring quietly settles in, buds start to bloom, and the smell of chocolate fills the grocery aisles. Easter is much more than just a public holiday. It’s a time when families come together, kids run through the garden hunting for sweet treasures, and we all take a moment…
The world of digital payments is constantly evolving. Today, how a business manages its online transactions can make the difference between building a strong customer relationship and creating a frustrating experience that drives consumers to look elsewhere. Consumer expectations are continually rising, and the ease, security, and speed of payments are now essential. Efficient management…
Transaction fees are often a point of friction for many customers. As a business, it’s essential to manage this issue with transparency to avoid misunderstandings and build a long-lasting relationship of trust with your customers. When your customers clearly understand what they are paying for and why, it enhances their experience and loyalty. But how…
Refunds and chargebacks are common challenges in payment management for any business. Regardless of size or industry, it is inevitable that customers will request a refund or initiate a chargeback at some point, which can create complications and affect profitability. However, effective management of these situations can turn this challenge into an opportunity to build…
